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Course Authority means the person in charge of a course.
Delegated Authority means the staff member in the ANU College appointed in relation to a course offered by the ANU College.
Note: The Delegated Authority is often the head of department, centre, division or school in which the course is offered; the Head of School in the ANU College of Law; and the Associate Dean (Curriculum and Admissions) in the ANU College of Medicine and Health Sciences. If in doubt, students should contact the student adviser or other student support staff for assistance in identifying the appropriate responsible officer.
1. Introduction
1.1 The University recognises the right of students to seek a review of, and to appeal against, their final result in a course under the terms of this policy and the Examinations Rules.
1.2 This policy applies to all coursework courses, both undergraduate and postgraduate, offered in the University.
1.3 This policy should be read in conjunction with the Examinations Rules 2006 (‘the Rules’), as amended. (See http://www.anu.edu.au/cabs/rules/ExamsRules.pdf)
2. Access to non-returnable assessment items, including examination scripts
2.1 Students are permitted to inspect non-returnable assessment items, including examination scripts, up to four months after the completion of the assessment in the course.
2.2 Such inspections of non-returnable assessment items must be undertaken with the supervision of University staff.
2.3 The University cannot charge fees for inspections, other than the cost recovery associated with the reproduction of any relevant documents requested by the student.
3. Review of Results
3.1 Students who have a concern about their overall result in a course should first raise the concern with the Lecturer or the Course Authority. They will often re-examine a student’s work, and will inform the student of the reasons for their decision. In most cases the concern will be resolved at this stage.
3.2 If they are still dissatisfied with the result, students should discuss the problem with the Delegated Authority, who in turn will discuss the matter with the Course Authority. Apart from determining the rationale for awarding the particular mark and grade, the Delegated Authority will also determine whether established assessment procedures were carried out. At this stage the Delegated Authority may appoint an additional examiner for the process of reviewing the mark and grade. The Delegated Authority will inform the student of the result of the review process and the reasons for it.
3.3 Students may also seek the advice of the Dean of Students, who may, if the student wishes, take up the student’s concern with the lecturer or Course Authority, and/or with the Delegated Authority.
4. Appeals Against Results
[Note: This section is designed to supplement the details of appeal process outlined in the Rules. Students are encouraged to read this section in conjunction with the Rules]
4.1 If after being informed of the result of the review process (para. 3.2) the student still believes that the result in the course is inappropriate or that established procedures, policies or criteria of assessment for the course have not been followed, the student may submit a formal appeal of result to the ANU College Dean in accordance with the procedure outlined in the Rules.
4.3. The Dean of Students and the ANU Students’ Association/PARSA may supply a supporting statement for the student or offer commentary on the appeal.
4.5 Where the ANU College Dean determines under the Rules to appoint a review panel, the review panel will normally comprise the nominee of the ANU College Dean as Chair (e.g. the Deputy/Associate Dean, or an equivalent officer), the Sub-Dean (or nominee) or an equivalent officer, and the President of the ANU Students’ Association (or nominee) in the case of an appeal by an undergraduate student, or the President of PARSA (or nominee) in the case of an appeal by a postgraduate student. A person who has already been involved in the review may not be a member of the panel.
4.6 Where appointed, the review panel will examine the written submission by the student, a written statement from the Course Authority and/or the Delegated Authority explaining why the result is justified, the assessment criteria for the course in question, a copy of the work in question, and any other relevant documents.
4.7 The student may appear in person before the review panel if he/she chooses to do so.
4.8 If possible, the review panel will meet within four weeks of the receipt of notification of appeal. The review panel must make its recommendation no later than two weeks after it completes taking submissions.
4.9 The review panel will examine whether established procedures have been carried out, and whether additional evidence or extenuating circumstances have come to light that could warrant a change to the final result.
4.10 The review panel will recommend to the ANU College Dean whether the original result should be upheld or a re-mark is warranted, or if there is to be further examination.
4.11 In making his/her decision on the appeal, the ANU College Dean will take into account the recommendation of the review panel, if one is appointed.
Procedures
A student who believes that he/she has received an inappropriate or incorrect result in a course should:
STEP 1
Discuss the disputed result with the Lecturer or Course Authority.
ACTION TO BE TAKEN
Lecturers/Course Authorities will often re-examine a student’s work, and will inform the student of their decision.
Many decisions need to go no further than this first step.
STEP 2
If you believe that after Step 1 the result in the course is still inappropriate, discuss the problem with the Delegated Authority.
ACTION TO BE TAKEN
The Delegated Authority will discuss the request with the Course Authority.
Apart from determining the rationale for awarding the particular grade, the Delegated Authority will also determine whether established assessment procedures were carried out. At this stage the Delegated Authority may involve a third examiner in the process of reviewing the grade. The Delegated Authority will inform the student of the result of the review process.
Dean of Students
Students may also seek the advice of the Dean of Students.
STEP 3
If after Step 2 you still believe the result in the unit is inappropriate, submit to the ANU College Dean, in writing, a formal appeal of the result within 30 working days of the formal notification of results. Reasons why the result is considered inappropriate must be clearly stated and other relevant material included.
STEP 4
The ANU College Dean, after consideration of the students’ submission, and following consultation with the Course Authority, will determine whether a review panel will be appointed.
ACTION TO BE TAKEN
The Review Panel will consider the appeal. It will examine:
- A written submission from the student explaining why the result in dispute does not accurately reflect his/her performance;
- A written statement from the Course Authority involved and/or Delegated Authority explaining why the result is justified;
- Assessment criteria for the course;
- A copy of the work in question;
- The student’s own statement if he/she chooses to appear in person before the panel;
- Whether established assessment procedures have been carried out; and
- Whether additional evidence or extenuating circumstances have come to light which might change the final result.
The review panel will recommend to the ANU College Dean whether:
- the original result should be upheld; or
- a remark is warranted; or
- there is to be further examination.
The ANU College Dean may:
· confirm the original final result in a course for a student; or
· approve marks and a grade of a final result (which may be different from the marks and grade of result originally recommended) for a student.
The ANU College Dean's decision is final. The decision and the reasons for it will be conveyed in writing to the student.
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