Policy: Student refunds

Purpose

This policy sets out the principles for refunds of credit amounts on a student’s ANU account.

This policy sets out the principles and policies for student refunds.

This policy applies to all students, and staff who administer refunds.

1. Student refunds (full or partial) are given where there is a credit on a student’s ANU account as a result of:

a tuition fee deposit and/or Overseas Student Health Cover (OSHC) payment and where that student withdraws from the University by census date; or
dropping a course by census date for the relevant class; or
an overpayment; or
an ANU approved sponsor, scholarship provider, or loan provider paying an amount directly to the University.

2. Student refunds a

Education Services for Overseas Students Act 2000 (ESOS Act);
The National Code of Practice for Providers of Education and Training to Overseas Students 2018 (the National Code);
The Higher Education Support Act 2003; and
University legislation.

3.

Information	Printable version (PDF)
Title	Student refunds
Document Type	Policy
Document Number	ANUP_002609
Version	13
Purpose	This policy sets out the principles for refunds of tuition fees for students.
Audience	Students
Category	Administrative
Topic/ SubTopic	Students - Finance & Fees

Effective Date	25 Aug 2022
Next Review Date	25 Aug 2027

Responsible Officer:	Registrar, Student Administration
Approved By:	Vice-Chancellor
Contact Area	Division of Student Administration and Academic Services
Authority:	Higher Education Support Act 2003 Fees Rule 2017 Education Services for Overseas Students Act 2000 National Code of Practice for Providers of Education and Training to Overseas Students 2018
Delegations	0
Information generated and received by ANU staff in the course of conducting business on behalf of ANU is a record and should be captured by an authorised recordkeeping system. To learn more about University records and recordkeeping practice at ANU, see ANU recordkeeping and Policy: Records and archives management.