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Policy: Student refunds

Purpose

This policy sets out the principles for refunds of credit amounts on a student’s ANU account.

Overview

This policy sets out the principles and policies for student refunds.

Scope

This policy applies to all students, and staff who administer refunds.

Policy statement

1. Student refunds (full or partial) are given where there is a credit on a student’s ANU account as a result of:

  1. a tuition fee deposit and/or Overseas Student Health Cover (OSHC) payment and where that student withdraws from the University by census date; or
  2. dropping a course by census date for the relevant class; or
  3. an overpayment; or
  4. an ANU approved sponsor, scholarship provider, or loan provider paying an amount directly to the University.
    2. Student refunds are consistent with the:
  1. Education Services for Overseas Students Act 2000 (ESOS Act);
  2. The National Code of Practice for Providers of Education and Training to Overseas Students 2018 (the National Code);
  3. The Higher Education Support Act 2003; and
  4. University legislation.
    3. Student refunds are normally made in the same currency as the fees were originally paid.

Information

Printable version (PDF)
Title Student refunds
Document Type Policy
Document Number ANUP_002609
Version
Purpose This policy sets out the principles for refunds of tuition fees for students.
Audience Students
Category Administrative
Topic/ SubTopic Students - Finance & Fees
 
Effective Date 25 Aug 2022
Next Review Date 25 Aug 2027
 
Responsible Officer: Registrar, Student Administration
Approved By: Vice-Chancellor
Contact Area Division of Student Administration and Academic Services
Authority: Higher Education Support Act 2003
Fees Rule 2017
Education Services for Overseas Students Act 2000
National Code of Practice for Providers of Education and Training to Overseas Students 2018
Delegations 0

Information generated and received by ANU staff in the course of conducting business on behalf of ANU is a record and should be captured by an authorised recordkeeping system. To learn more about University records and recordkeeping practice at ANU, see ANU recordkeeping and Policy: Records and archives management.